Philips Powertouch Corded Dry Electric Shaver

Dear consumer, thanks for sharing your feedback. We're sorry to hear your experience that you have had with our product. Please contact us via Facebook (@Philips Middle East) or Instagram (@Philipsmiddleeast) to take more details. Or you could contact us through https://www.philips.ae/a-w/about-philips/company/company-contacts.cs. We're waiting for you to help.

Hi there, Thank you for taking the time to share your review with us. We understand that you're experiencing issues with your Philips shaver, and we're here to help. Please try these troubleshooting tips to resolve the problem. We recommend starting by cleaning your shaver thoroughly, ensuring that you remove any dirt or hair particles that may be affecting the shaving heads. If possible, take apart the shaving heads and clean the shaver from the inside as well. It's important to make sure that your shaver is assembled correctly and that you use slow circular movements when shaving your face. If you're a new user, give your skin some time to adjust to the shaver. If you have long facial hair, consider pre-trimming it before shaving for better results. Remember to be gentle and apply the appropriate amount of pressure, especially if you have sensitive skin that is prone to irritation. If the issue persists despite these troubleshooting steps, please don't hesitate to reach out to us again, and we'll be more than happy to assist you further. If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact. Hope to speak to you soon. Kind regards, Philips Consumer Care

We’re happy to read your feedback! Thank you so much for sharing it and we hope Philips products will always be up to your expectations.