Frigidaire Hot and Cold Water Cooler/Dispenser, White

Hello James, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Hot and Cold Water Cooler/Dispenser, White . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hi James, thank you for taking the time to share your experience. I’m truly sorry to hear about the repeated issues you’ve had with your dispenser and the frustration you’ve experienced while trying to resolve them. I completely understand how disappointing it must feel to have a product stop working within months and then face difficulties getting support. That’s certainly not the experience we want for anyone who chooses Frigidaire.

We also regret hearing about the challenges you’ve encountered with Curtis International. Your feedback is important, and situations like this are not taken lightly. We never want our customers to feel ignored or discouraged from pursuing warranty assistance.

We’d genuinely appreciate the opportunity to look further into this and help however we can. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.

Thank you again for bringing this to our attention, James. We value your feedback and will work toward a better resolution. Have a great rest of your day.

- Maico

Hello Hopefully, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Hot and Cold Water Cooler/Dispenser. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hello valued consumer, thank you for taking the time to share your experience with us. We’re truly sorry to hear that the unit began leaking after only one week and that you had to return it. We understand how disappointing and inconvenient that must have been, especially with a new appliance, and this is certainly not the experience we want for our customers.

Your feedback is important to us, and we appreciate you bringing this matter to our attention.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.

Thank you for choosing Frigidaire, and have a great rest of your day! - Maico

Hello TDCK, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Hot and Cold Water Cooler/Dispenser, White . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Hello there, TDCK! Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you’ve encountered, especially with both units leaking after less than two months of use. We completely understand how frustrating and disappointing this must be, and this is certainly not the experience we want for our customers.

Please know that your feedback is important to us, and we take concerns like this very seriously. We would appreciate the opportunity to look further into this matter and work toward a resolution that restores your confidence in our products.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.

Thank you for bringing this to our attention, and we truly appreciate your patience. Have a great rest of your day! - Maico

Hello Jenn, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Hot and Cold Water Cooler/Dispenser, White. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.