Cascade Complete Gel Dishwasher Detergent, Fresh Scent, 1.7 kg

I have been using Cascade Complete Fresh Scent because I can’t find the Cascade original in my area. This stuff hasn’t been getting the insides of the coffee cups clean. The scent is overwhelming! It’s terrible! Any plastics that are in the dishwasher reek of the detergent smell. I switched from the liquid to the action packs thinking maybe they wouldn’t smell so strongly, even though it’s significantly more expensive. The smell is just as strong. I will find something else to switch to and might just toss your products.

Cascade has been a member of our house hold since I was a small child, maybe before that. I am 38yr old now and have 3 boys of my own. There very beautiful mother inside and out, handles the cooking. While I cant say I do the dishes to help every night, but on a blue moon I will. I rely on Cascade Powers Away w/ Dawn my go to, and her go too. Actually if anyone uses anything else, They will no longer be welcomed! Were LOYAL CASCADE!!!! WHOOOOO!!!

SO MUCH FRAGRANCE. I have to put all the clean dishes through a rinse cycle just to not taste or smell fragrance in my food. Yikes! Why?

I’m a dishwasher technician and maintenance specialist so it’s safe to say I use my machine correctly everytime, all my wash arms are always free of any blockages & my dishwasher is cleaned once a month and is probably the most sanitary dishwasher in the world with how clean I keep it. I’ve been using this gel on and off for many many years and it seems to struggle in different water types. It leaves a ton of spots behind on dishes, and before you say “oh try our cascade rinse aid” I’m already using it and my dispenser stays full at all times. I switched to powder, and the spotting immediately stopped when using powder detergent and keeping my rinse aid dispenser set to the medium setting. If you have hard water or moderately soft water don’t use this, use powder or pacs. This gel will clean fine, but doesn’t have enough anti spotting agents in it. You need to correct this cascade. This has been going on for too long and it’s been one of our favorite gels and it’s time that this gets addressed, it should be able to sorkin all water types and there’s no way you guys don’t know this in the lab unless your not testing it in multiple different water types. Also, your platinum pacs cause immense oversudsing in softer water, that needs to be addressed as that’s been ongoing ever since you released them in the 2000s. It’s 2025, why is it so difficult for you guys to correct these things people have been complaining about for years?

We just happened to switch to this when we ran out of a well-known store brand that we had been perfectly happy with. And WOW! We never realized there could be such a difference in the cleanliness of our dishes. But it's absolutely noticeable. It was immediately apparent that we had been using a subpar product and Cascade Complete has gained a household customer. Well done!