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Q: Can you clean the inside white basket that holds the water while the cubes form?
I can’t seem to wipe it all down before the units moves to fill with water.
4 years ago
5 Answers
A: Hi Selwyn1978 - you can turn the unit off and the basket lifts out for cleaning.
4 years ago
Helpful?
Q: How large are the large size ice cubes? Are they the same size as a plastic ice tray I use in my freezer?
4 years ago
4 Answers
A: The ice cubes are smaller than regular ice cube trays, but they are still a good size.
4 years ago
Helpful?
Q: Does this hold the ice as well or does it just re melt and make ice cubes only when turned on?
4 years ago
3 Answers
A: Hi Nan21 - it is recommended that you transfer the ice from the ice basket to zipper lock type plastic bags and place the bags in your regular freezer. The ice storage basket area is not refrigerated and the ice will eventually melt. The water from melted ice is made into new ice.
4 years ago
Helpful?
Q: How much ice will this ice maker make and store?
10 years ago
3 Answers
A: It produce about 3 cup of ice per hours, once the basket is full, it will make about 2 cycle an hours to maintain the ice level.
9 years ago
Helpful?
Q: Does this ice maker Frigidaire 24 lbs come with a scoop and bucket
3 years ago
2 Answers
A: Yes it does, it has a scoop and bucket to empty when it fills up.
3 years ago
Helpful?
Q: does it stay frozen after made in unit?
10 years ago
2 Answers
A: Kind of late to answer but yes! As long as the machine is turned on, it will keep the ice frozen.
10 years ago
Helpful?
Q: How to stop the leak of black goo from the upper right hinge of the ice maker. We have had the same problem with 2 of the ice makers.
3 years ago
1 Answer
A: Hi DITN - it sounds like your icemaker needs cleaning.
1. Turn off and unplug the icemaker from the electrical outlet.
2. Drain the water from the Ice Maker into your Kitchen Sink drain.
3. Remove the Ice Storage Bin (The bin where ice produced is stored)
4. Remove the Ice Tray (The tray that catches the ice as it is produced)
5. Prepare a 10% Vinegar or Lemon Juice solution (1 part Vinegar or Lemon Juice to 10 parts tepid Water) in one plastic pail or bowl.
6. Prepare a solution of mild dishwashing soap and warm water in one plastic pail or bowl.
7. Clean the exterior and interior of the machine using a cloth or sponge soaked in the solution of mild dishwashing soap and warm water. (Allow the solution to remain for a few minutes).
8. Rinse with plain warm water (draining the water into your kitchen sink) and wait until the parts completely dry. You can dry the unit using a clean dry cloth if you wish.
9. Clean the interior parts with the solution of vinegar and warm/tepid water or lemon juice and warm/tepid water– NOTE: Be Careful when cleaning the evaporator fingers (where the ice cubes form) to prevent damage/scratches. Let the solution sit for a few moments. The Vinegar/Lemon Juice and water solution will act on rust, mineral deposits and mold.
10. Rinse with Clear Water.
11. Clean and dry the Ice Basket and Ice Tray and reinstall in the Ice Maker.
12. Reinstall the drain plug.
13. Plug in the icemaker, fill with the remaining vinegar and water/lemon juice and water solution and set the unit to make ice.
14. Make several batches of ice and discard them.
15. Drain the remaining vinegar and water/lemon juice and water solution into the kitchen sink.
16. Fill the unit with clear potable water, make several batches of ice, and discard them. (This will flush any vinegar and water/lemon juice and water residue from the system).
3 years ago
Helpful?
Q: Il y a une façon de nettoyer à l'intérieur, le truc qui balance la glace dans le panier a glace , viens avec du moisi avec le temps et très très difficile d'essayer de nettoyer cette partie, un truc svp
A: Hello, Anie.
Thank you so much for your question. We are sorry to learn of your issues with cleaning your icemaker. Please reach out to our partners at Curtis International by calling 800-968-9853. They will be happy to help you with this issue. -R'Shaye
Q: I only purchased this ice maker a few months ago and the metal part inside appears to have worn down, with what looks like some of the silver worn off and almost appears rusty. There was also blue in my ice. Has anyone else come across this?
5 years ago
1 Answer
A: Hello ncann, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.
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