Most products can be returned or exchanged at any Canadian Tire store within 90 days of purchase
Some products are non-refundable and non-exchangeable
The return policy outlined above may not apply to the product you are currently viewing. For complete details and eligibility, please refer to our Return Policy for exceptions.
Start typing your question and we'll check if it was already asked and answered.
1 - 10 of 19 Questions
Sort by
Most helpful answers
Q: Why my line spool want lock in space
3 years ago
3 Answers
A: Mostly due to wear and tear. Speaking from experience, 70 yrs of age, most lower end and inexpensive grass trimmer would require manual spool feeding over time. Aside from that, it’s still working dutifully.
3 years ago
Helpful?
Q: I wish the manual had written instructions and not just pictures. Can you please tell me about the line cutter. Am I supposed to take the screw out and lift it up or something? Fig. G is not clear about what should be done. Thank you.
3 years ago
3 Answers
A: I asked this question a year ago, and customer care is responding today??!!! Unbelievable! Too little. Too late.
2 years ago
Helpful?
Q: Isn't this too short? I saw that the assembled height is 75.80 cm. Does anyone have any problems with their backs after using this?
4 years ago
3 Answers
A: Yes, I just bought it and this is, so far, the only con. Too short! but I still like it. So easy to handle
3 years ago
Helpful?
Q: Does this come with the cord or I will have to buy cord separately?
4 years ago
3 Answers
A: No cord provided
4 years ago
Helpful?
Q: Bought this trimmer late last season and it performed great for the price. Took it from the shed today and within five minutes it stopped working. Seems the power switch is faulty can this be8 replaced.
4 years ago
3 Answers
A: We bought one a month ago and it’s working fine. Your could be defective. Perhaps you can return it for a better one.
4 years ago
Helpful?
Q: Certified 12" weed wacker sku #060-2363-0 My question is where can you order parts from as I need a new gard/shield
3 years ago
2 Answers
A: Hello Dan. Thank you for your question. Replacement parts can be purchased by a solution center team member. For assistance in this matter please contact the solution center team at 844-428-7277Monday through Friday from 9 am until 7:15 pm PST. We'd be more than happy to assist you.
3 years ago
Helpful?
Q: Certified 4 amp grass trimmer. Model 060-236.used it for first tim. Line does not feed. Rewound it becuz line was all crossing over and parts were stuck together. still won’t work. Look like someone chewed up edges. Please help or I need retur
4 years ago
2 Answers
A: I had similar problems.
I recommend that you return it.
4 years ago
Helpful?
Q: Certified grass trimmer sku#060-2363.
What’s the sku number for spool cap?
4 years ago
2 Answers
A: WA0216 is not compatible as its a small size. I just picked it up and it doesn’t fit and will have to return it. Is there a contact number for certified manufacturer to order replacement parts ? Canadian tire website doesn’t seem to have it.
4 years ago
Helpful?
Q: I need to get a replacement line for the "Certified 4A Grass Trimmer, 12-in".
What is kind of replacement line spool fits it?
Thank you
5 years ago
2 Answers
A: The Replacement Spool needed for this trimmer is a dual line spool cartridge with trimmer line that is 0.065’’ (1.65mm) and is model number 060-2305-0. This model spool is for use with the Certified 4A Grass Trimmer (060-2363).
-Portia M.
4 years ago
Helpful?
Q: How long is the cord?
6 years ago
2 Answers
A: The Certified 4A Grass Trimmer, 060-2363, has a cord that is approximately 12 inches long. It will need to be used with an outdoor extension cord with one of the following lengths and corresponding gauges:
25 ft cord that is 18 gauges
50 ft cord that is 16 gauges
100 ft cord that is 16 gauges
150 ft cord that is 14 gauges
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
Canadian Tire Privacy Charter
Strictly Necessary Cookies
Always Active
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
Targeting Cookies
Allow
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Performance Cookies
Allow
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, the aggregated data will not include your visit.
Functional Cookies
Allow
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.